Get in Touch

If you did not find answers to your questions above or are experiencing technical issues with MyMedia, please contact the Information Commons Help Desk.

Please provide the following information:

• Date and time problem occurred
• Brief description of the problem
• In case of media not playing - please include the URL you followed
• Your operating system and browser version (e.g., Windows 7/Firefox 40, etc.)

If you need help with TechSmith Snagit lecture capture software visit the Lecture Capture page or email q.help@utoronto.ca.